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Contact the Osclass Team

Find the best channel for your questions about our classifieds script.

For the fastest response to technical support questions, installation help, or theme & plugin issues, please post your query on our official Community Forums (sister site). Our active community and staff monitor the forums daily.
For business inquiries, partnerships, or other non-support-related questions, please feel free to reach out to us directly.

Contact form

Frequently asked questions

  • When should I use the contact form versus the forums?
    Use the form for business, press, or partnership mail. Post in the forums for reproducible technical issues so answers help the wider community and attachments stay organized.
  • How quickly will someone reply?
    Business mail is handled as volume allows and may pass spam filters or reCAPTCHA checks. Critical production outages should still go through forums with logs and version numbers for faster triage.
  • What information should I include?
    Osclass version, PHP version, hosting type, exact error text, and steps already tried—never paste live passwords. Redact personal data unrelated to the bug.
  • Does this form replace paid installation services?
    No. When professional installation partners are linked from the installation page, they handle hands-on server work. This form is not a queue for free root access to your server.